Outlet Manager / Assistant Outlet Manager

Full Time
Island Wide
Posted 1 year ago

Job Responsibilities:


  • To ensures compliance with the company’s policies and procedures.
  • Perform outlet visitation checks regularly.
  • Ensure that cash handling procedure is in place.
  • Shares relevant and pertinent news/information with the store/outlets staff on a regular basis.
  • Conduct regular store / outlets meeting to disseminate and collect information.
  • To ensures thorough and smooth implementation/launch of new programs or products through effective training.
  • To ensures quality of products, services, outlet ambience consistently meets and/or the company standards.
  • Plan and lead the Outlet’s profitability and the cost controlling measures.
  • To ensure sufficient stock is in place for the day to day operation of the store.
  • Plan weekly labour and scheduling, ensuring sufficient manpower in the store / outlets to secure a smooth operational flow.
  • To ensure accurate and prompt submission of daily sales to Finance department.
  • To reduce in product waste and minimize loss by monitoring closely on store/outlets performance.

Management Responsibilities

  • Responsible for the Sales and Profit performance of each store/ outlets under your supervision.
  • Conduct monthly Sales analysis and implement immediate action plan for areas of improvements.
  • Manage on outlets’ petty cash expenditure.
  • Monitor and responsible for Stores’ maintenance and repair costs.
  • To ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.
  • To ensures that all new employees undergo orientation and training.
  • Responsible for continuous training and staff development in terms of job knowledge and skills to improve in both service quality and outlet operations.
  • To conduct performance appraisals and monitoring staff performance regularly.
  • To work closely with HR department on recruitment and staff on-boarding process.
  • Develop and implement effectiveness of On-Job Training for all staff.
  • Coach, Motivate, Train, Retain and Develop staff’s performance to achieve company’s objectives.
  • Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast.
  • Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.
  • Maintains a record of each outlet’s sales trend before, during and after the launch of any marketing activity.
  • Serves as a quality controller for all signage, posters and decoration at the outlets to ensure that they are in-line with the company’s image.

Quality Assurance

  • Ensures and enforce that Food and Beverages are prepared consistent in accordance to company’s standards.
  • Products are ordered and rotated to ensure freshness and optimum quality.
  • Products are ordered in accordance to business needs and demands.
  • Products are presented in an attractive and enticing manner.
  • To undertake any other duties and responsibilities that assigned by the management.

All successful candidates can expect a competitive remuneration package, benefits and career advancement.

We regret that only short-listed candidates will be notified.

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